About Us
About Process Management Consulting
Founded in 1995, Process Management Consulting (PMC) has spent 30 years partnering with farmers, processors, and distributors across North America. We’re here to make sure food isn’t just safe—it’s high-quality, compliant, and responsibly produced.
Our process coaches are the hands-on experts you want in your corner. They travel across North America delivering food safety audits, consulting, and training. We’re certified to conduct GFSI audits including BRC and SQF and we bring real-world, in-the-field experience to every client. We hold animal welfare as non-negotiable in theory and practice. Our coaches are trained in the humane treatment of poultry, pork, and cattle. We put belief into action by supporting industry education through events like the AMI Animal Care & Handling Conference and the US Poultry & Egg Association Poultry Handling Workshop. Call Lisa Dillard at 615.646.1640 for more information.
Meet Process Management Consulting Team
Get to know the professional individuals who power Process Management Consulting (PMC).
Robert Thrash
Address - Nashville United States
Bob has been a BRCGS ATP since 2009 and specializes in working with companies new to the BRCGS Standard for Food Safety. Bob has provided BRCGS training to management teams and internal auditors throughout North American. Bob worked 14 years with KFC USA as a trainer and with the supplier QA team. He has owned his own firm for 18 years providing food safety and supplier QA services including training, consulting and auditing.
Spoken language - English.
Courses Delivered
Agents and Brokers
- Agents & Brokers Issue 2: Understanding the Requirements (Auditors)
- Agents & Brokers Issue 2: Understanding the Requirements for Companies
e-Learning
- Gluten-Free Certification Program Issue 3: Industry Training (eLearning)
Food Safety
- Global Standard for Food Safety Issue 8: Auditor Training
- Global Standard for Food Safety Issue 8: Lead Auditor
- Global Standard for Food Safety Issue 8: Sites Training
Jennifer Jennings-Glover
Jennifer is a poultry animal welfare specialist. She is a certified auditor by the Professional Animal Auditor Certification Organization (PAACO). She performs Poultry Animal Welfare Audits for Process Management Consulting.
Jennifer has worked 25+ years for the Florida Department of Agriculture and Consumer Services. She led as a seasoned professional in the field of poultry, disease control, biosecurity and outreach education. Served as Poultry Program Manager for the state of Florida and State Contact Representative for the National Poultry Improvement Plan (NPIP). She has a comprehensive understanding to the Emergency Management Incident Command Structure, ICS regarding Avian Influenza preparedness plans. She has initiated and conducted outreach education programs to promote good biosecurity as well as experience as a Biosecurity Consultant.
Jennifer received a Bachelor’s Degree in Agriculture – Animal and Poultry Science – from the University of Florida. She has served as a Volunteer Guardian ad Litem for the State of Florida.
Danny Thornton
PMC (Process Management Consulting) Animal Welfare Specialist 2012 – present
Extension Instructor – Poultry Science Department, Mississippi State University from 2009-2012.
Work with Mississippi poultry companies to assist them in finding solutions to problems that occur in all areas of production. Report research findings that could have direct impact to their daily operations in an accurate and timely manner. Answer poultry related questions from individual clients and conduct county seminars covering various aspects of poultry production. Oversee all 4-H and FFA state and district competitions in poultry. Teach commercial poultry production and Advanced Poultry Judging classes. Serve as faculty advisor to the poultry science club at M.S.U.
Robert (Rob) Bernys
Rob serves as a process coach for Process Management Consulting. Prior to joining the PMC team, Rob worked for the Florida Department of Agriculture and Consumer Services, division of food safety. His regulatory audit/inspection experience includes supervisory and training responsibility of field staff. Rob earned a Bachelor of Science degree from Florida Southern, and a Graduate Certificate in Food Safety from Michigan State University, where his quest for knowledge in food quality and safety continues.
Rob holds certifications through FDA and other training and is recognized to conduct regulatory inspections/audits in Juice HACCP, cGMP processors, Seafood HACCP, Acidified foods, and Preventive Controls to include supply chain. He holds PCQI certification in both human and animal foods.
When not engaged in food quality and safety, you can find him fishing the flats on his kayak or trialing new varietals of avocados, bananas, and especially figs.
Sandip Parikn
Sandip Parikh has been in food industry for over 35 years with experience in at senior management level in Food Safety, Quality and Product Development. He worked for major food companies which includedPepsiCo and Kellogg in USA and Europe. For the past 3 years he has been a Lead Auditor for BRCGSin both Food Safety and Storage and Distribution. Sandip has worked in various sectors of food industry which includes Bakery Products, Salty Snacks, Fruits and Vegetables, Meat and Poultry, Fruit Juices, Dairy, and Ice Cream.
Sandip lives in Scottsdale, AZ and has passion for outdoor activities which includes hiking and swimming. Among his personal achievements includes climbing Mt. Kilimanjaro and reached 22,000 feet on Mt. Everest. His part time hobbiesis helping people and making a small difference in their lives. He works in food banks, shelter homes and for Red Cross. He is planning to go to Tanzania in 2022 to help girls at the Maasai Girls Rescue Center in Laredo, Tanzania. He plans to teach the girls and hope to make a difference in their lives.
